Terms & Conditions

Welcome to The Smiling Souls Terms of Use


This Platform is created and operated by M/s. Smiling Starz Welltech & Edutech Platform LLP, (hereinafter referred to as “We”, “Our”, and “Us”) having its registered address at B 1302, DB Woods CHS Ltd, Krishna Vatika Marg, Gokuldham, Goregaon (East), Mumbai – 400063 and operating under the brand name “The Smiling Souls” (Brand Name). We intend to ensure your steady commitment to the usage of this Platform and the services provided by us through our Platform “www.thesmilingsouls.com”.


For the purpose of these Terms of Use (“Terms of Use”), wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the Platform. “You”, “Your”, “Yourself”, “User” shall mean and refer to natural and legal individuals who shall be users of this Platform provided by us and who is competent to enter into binding contracts, as per law. “Third Parties” refer to any Platform, platform or individual apart from the Users and the creator of this Platform.


  1. The headings of each section in these Terms of Use are only for the purpose of organizing the various provisions under these Terms of Use in an orderly manner and shall be used by you to interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically agreed by you that the headings shall have legal or contractual value on your usage of the Platform.
  2. The use of this Platform is solely governed by these Terms of Use, Privacy Policy that may be uploaded on the Platform and any modifications or amendments made thereto by us from time to time, at our sole discretion. If you as a user continue to access and use this Platform, you are agreeing to comply with and be bound by the following Terms of Use and Privacy Policy.
  • You expressly agree and acknowledge that these Terms of Use and Privacy Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.
  1. You unequivocally agree that these Terms of Use and the Privacy Policy constitute a legally binding agreement between us, and that you shall be subject to the rules, guidelines, policies, terms, and conditions applicable to your use of the Platform, and that the same shall be deemed to be incorporated into these Terms of Use and shall be treated as part and parcel of the same. You acknowledge and agree that no signature or express act is required to make these Terms of Use and the Privacy Policy binding on you and that your act of visiting any part of the Platform constitutes your full and final acceptance of these Terms of Use and the Privacy Policy.
  2. We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior permission or intimation to you, and you expressly agree that any such amendments or modifications shall come into effect immediately. If you do not adhere to the changes, You must stop using the Platform at once. Your continued use of the Platform will signify your acceptance of the changed terms.



The Platform is an online activity platform for the members of the platform who have subscribed to the membership to choose the activities they wish to participate in. The curated video conferencing platform is customized to suit the needs of the target group.

The role of the Platform is to offer ‘Happiness & Wellness’ global engagement platform for senior citizens & specially-abled individuals.

  • We finely integrate technology & human connect to curate unique experiences & benefit virtually & in person.
  • We thus create continual opportunities for inclusion, social bonding, empowerment, dignity, care, and convenience for our Seniors & Specials.



Registration on the Platform is mandatory for Users of the Platform. The Users can register by providing the following information:

Name (Mandatory)

Phone Number (Mandatory)

Pin Code (Mandatory)

Date of Birth (Mandatory)

Email ID (Optional)



  1. You represent and warrant that you are competent and eligible to enter into legally binding agreements and of age and that you have the requisite authority to bind themselves to these Terms of Use following the Law. However, if you are a minor using this Platform, you may do so with the consent of your legal guardian. All Acts of minor shall be deemed to be considered as the acts undertaken under the supervision of their legal guardian.
  2. You further represent that you will comply with these Terms of Use and all applicable local, state, national and international laws, rules and regulations.
  3. You shall not use the Platform if you are not competent to contract or are disqualified from doing so by any other applicable law, rule or regulation currently in force.



For making all payments for services on the Platform, you shall be required to make payment for which you will be redirected to a third-party payment gateway that we may have an agreement with. The payment gateway may additionally seek information from you to process the payment for your purchase and additionally may charge you the payment gateway charges that may be applicable. The payment gateway consists of Debit Card/Credit Card/Net Banking/UPI and other wallet options. You shall be governed under the concerned payment gateway’s Terms and Conditions and other Policies for the purpose of all payment-related aspects.



Any member can cancel their Membership at any given time on the Platform. However, the following should be taken into consideration while cancelling the Membership Plan: 

  • The Smiling Souls policy allows its members to cancel their Membership at any given time; however, NO REFUND will be given, once the payment has already been made. Thereby, a member is not eligible for any refund at all, in any case whatsoever, including refund for unutilised activities.
  • If cancellation is made before the expiry of the Membership plan, then such Membership will remain active until the end of the term of Membership and will be cancelled automatically after that.
  • In case, the Membership is not renewed after the validity period ends, then you are not eligible to book any new activities. 
  • All activities credits of a member will be lost once the membership is cancelled or expired, after the end of subscription period. 
  • Even if a member chooses to renew your subscription at a later date, no activity credits will roll over. 
  • After the expiration or cancellation of membership, a member will not get any credits for Refer & Earn.
  • The Membership will remain active until the end of the Membership period if a member chooses to re-join any of the Membership plans.
  • After the expiry/cancellation of the Membership, a member can still explore the sections of the platform which are open for exploration.



All text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information provided by the users or third parties and We have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such content or such other information provided on the Platform.

All the Content displayed on the Platform is subject to copyright and shall not be reused by You (or a third party) without the prior written consent from Us and the copyright owner.

You are solely responsible for the integrity, authenticity, quality and genuineness of the content provided on the Platform and whilst feedback and comments by You can be made via the Platform, We bear no liability whatsoever for any feedback or comments made by the other Users or made in respect of any of the content on the Platform. Further, the Platform reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Platform or to terminate the account of any User who is found to have created or shared or submitted any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You shall be solely responsible for making good any financial or legal losses incurred through the creation/sharing/submission of Content or part thereof that is deemed to be untrue/inaccurate/misleading.

You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the Platform. You shall not copy, adapt, and modify any content without written permission from Us.



You agree to indemnify, defend and hold harmless the Us, and our respective directors, officers, employees, contractual freelancers, mentors, experts, specialists, volunteers, affiliates, referral agents and agents (collectively, “Parties”), from and against any losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against(us) or incurred by Us(you) that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of Use. Further, You agree to hold the Us harmless against any claims made by any third party due to, or arising out of, or in connection with:

  1. Your use of the Platform,
  2. Your violation of these Terms of Use;
  3. Your violation of any rights of another;
  4. Your alleged improper conduct according to these Terms of use;
  5. Your conduct in connection with the Platform;


You agree to fully cooperate in indemnifying Us at your expense. You also agree not to settle with any party without consent from Us.

In no event shall we be liable to compensate You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not You had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with the Your use of or access to the Platform and/or the Services or materials contained therein.



  1. We are not responsible for any consequences arising out of the following events:
    1. If the Platform is inoperative/non-responsive due to any connectivity errors associated with the internet connection such as but not limited to slow connectivity, no connectivity, server failure;
    2. If you have fed incorrect information or data or for any deletion of data;
  • If there is an undue delay or inability to communicate through email;
  1. If there is any deficiency or defect in the Services managed by Us;
  2. If there is a failure in the functioning of any other service provided by Us.
  1. The Platform(accepts no liability for any errors or omissions, on behalf of itself, or for any damage caused to You, Your belongings, or any third party, resulting from the use or misuse of the Platform or any service availed of by Us through the Platform. The service and any Content or material displayed on the service is provided without any guarantees, conditions or warranties as to its accuracy, suitability, completeness or reliability. We will not be liable to you for the unavailability or failure of the Platform.
  2. You are to comply with all laws applicable to you or your activities, and with all Policies, which are hereby incorporated into this Terms of Use by reference.
  3. The Platform expressly excludes any liability for any loss or damage that was not reasonably foreseeable by the Platform and which is incurred by you in connection with the Platform, including loss of profits; and any loss or damage incurred by you as a result of your breach of these Terms of Use.
  4. To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss or damage, regardless of the form of action or basis of any claim. You acknowledge and agree that your sole and exclusive remedy for any dispute with us is to terminate your use of the Platform.




  1. These Terms of Use shall continue to form a valid and binding contract between us and shall continue to be in full force and effect until you continue to access and use the Platforms.
  2. You may terminate your use of the Platform at any time.
  3. We may terminate these Terms of Use and close your account at any time without notice and/or suspend or terminate Your access to the Platform at any time and for any reason, if any discrepancy or legal issue arises.
  4. Such suspension or termination shall not limit our right to take any other action against you that we consider appropriate.
  5. It is also hereby declared that we may discontinue the Services and Platforms without any prior notice.



  1. We reserve the right, in its sole discretion, to unilaterally terminate Your access to the Platform, or any portion thereof, at any time, without notice or cause.
  2. We also reserve the universal right to deny access to You, to any/all of are on its Platform without any prior notice/explanation to protect the interests of the Platform and/or other Users to the Platform.
  3. We reserve the right to limit, deny or create different access to the Platform and its features concerning different Users, or to change any of the features or introduce new features without prior notice.
  4. You shall continue to be bound by these Terms of use, and it is expressly agreed to by You that You shall not have the right to terminate these Terms of Use till the expiry of the same.



By using this Platform and providing Your identity and contact information to Us through the Platform, You agree and consent to receive e-mails, whatsapp, calls, social media platforms(Mention names if req.), mails/couriers or SMS from Us and/or any of its representatives at any time.

You can report to “grievance@thesmilingsouls.com if you find any discrepancy with regard to Platform or content-related information and we will take necessary action after an investigation.  The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.

You expressly agree that notwithstanding anything contained hereinabove, it may be contacted by Us relating to any services availed by You on the Platform or anything pursuant thereto and You agree to indemnify Us from any harassment claims. It is expressly agreed to by Us that any information shared by Us shall be governed by the Privacy Policy.


You agree and acknowledges that you are a restricted user of this Platform and you:

  • Agree to provide genuine credentials during the process whenever required on the Platform. You shall not use a fictitious identity. We are not liable if you have provided incorrect information.
  • Agree to ensure the Name, Email address, Phone Number, and any such other information that may be provided and is valid at all times and shall keep your information accurate and up-to-date.
  • You agree that You are solely responsible for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason.
  • Understand and acknowledge that the data submitted is manually entered into the database of the Platform. You also acknowledge the fact that data so entered into the database is for easy and ready reference for You, and to streamline the Services through the Platform.
  • Authorize the Platform to use, store or otherwise process certain personal information and all published Content, responses, locations, User comments, reviews and ratings for personalization of Services, marketing and promotional purposes and for optimisation of User-related options and Services.
  • Understand and agree that, to the fullest extent permissible by law, the Platform or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the Platform or this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.
  • Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Platform. Any such use/limited use of the Platform will only be allowed with the prior express written permission.
  • Agree not to access (or attempt to access) the Platform and/or the materials or Services by any means other than through the interface provided by the Platform. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or its content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform will lead to suspension or termination of your access to the Platform. We disclaim any liabilities arising concerning such offensive content on the Platform.
  • Expressly agree and acknowledge that the Content generated by the Users and displayed on the Platform is not owned by Us and that We are in no way responsible for the content of the same. You may, however, report any offensive or objectionable content, which We may then remove from the Platform, at our sole discretion.(Make it more explicit)

You further undertake not to:

  • Engage in any activity that interferes with or disrupts access to the Platform or the services provided therein (or the servers and networks which are connected to the Platform);
  • Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;
  • Probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform. The User may not reverse look-up, trace or seek to trace any information relating to any other User of, or visitor to, the Platform, or any other viewer of the Platform, including any User account maintained on the Platform not operated/managed by the User, or exploit the Platform or information made available or offered by or through the Platform, in any manner;
  • Disrupt or interfere with the security of, or otherwise cause harm to, the Platform, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Platform or any affiliated or linked Platforms.
  • Use the Platform or any material or content therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Platform or any other third party (s);
  • Violate any code of conduct or guideline which may apply for or to any particular service offered on the Platform;
  • Violate any applicable laws, rules or regulations currently in force within or outside India;
  • Violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any applicable additional terms of the Platform contained herein or elsewhere, whether made by amendment, modification, or otherwise;
  • Commit any act that causes Us to lose (in whole or in part) the Services of its Internet Establishment (“ISP“) or in any manner disrupts the Services of any other supplier/service provider of the Platform;
  • You hereby expressly authorize Us to disclose any and all information relating to You in our possession to law enforcement or other government officials, as We may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the Platform might be directed to disclose any information (including the identity of persons providing information or materials on the Platform) as necessary to satisfy any judicial Order, law, regulation or valid governmental request.
  • By indicating Your acceptance to use any services offered on the Platform, You are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail services where the transactions have remained incomplete.
  • You agree to use the services provided by Us, our affiliates, consultants and contracted companies, for lawful purposes only.
  • You agree to provide authentic and true information. We reserve the right to confirm and validate the information and other details provided by You at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), We shall in our sole discretion reject the order and debar You from using the Platform without prior intimation whatsoever.
  • You agree not to post any material on the Platform that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful or advertising any goods or services. More specifically, You agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
  1. belongs to another person and to which you have no right to;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another’s privacy, hateful, or racially, religiously objectionable, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • is in any way harmful to minors;
  1. infringes any patent, trademark, copyright or other proprietary rights;
  2. violates any law for the time being in force;
  3. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing;
  • Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  1. Publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another’s privacy, hateful, or racially, religiously objectionable, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
  2. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.



Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminate your association with the Platform, and/or refuse to the usage of the Platform, without being required to provide you with notice or cause:

  1. If you are in breach of any of these Terms of Use or the Privacy Policy;
  2. If you have provided wrong, inaccurate, incomplete or incorrect information;
  3. If your actions may cause any harm, damage or loss to the other Users or Us, at our sole discretion.


You can register with us as a Business Associate/ Volunteer in order to assist us in expanding our community/ ecosystem among our target audience. You can convey your intention to join us by sending us an email at [EMAIL]. You will receive a confirmation from us with the terms of engagement. Your engagement with us is confirmed only after receiving an express written confirmation from our end and in addition to the terms and conditions mentioned in the email, you will be bound by the following Terms and Conditions. 

  1. You shall not directly or indirectly solicit or entice away from us any person/personnel who, at the relevant time, is employed by or in business with us, whether or not that person would commit a breach of contract by reason of leaving during the term of this Agreement and for a period of 1 (one) year after the termination or expiry of this Agreement.  
  2.  Unauthorized Representations; No Authority: You should refrain from making any representations, warranties or guarantees to End Customers with respect to the specifications, features or capabilities of service offerings that are deceptive, misleading or otherwise inconsistent with the Terms of Use. You are not the agent of The Smiling Souls and has no authority to execute contracts on our behalf. Volunteer/ Business Associate agrees to take all commercially reasonable steps to preserve and protect the goodwill and reputation of The Smiling Souls.  You shall not engage in any conduct which may damage our reputation. Your engagement is non-exclusive and we reserve the right to engage with other persons. You understand and agree that We have the right to solicit End Customers directly and to appoint any number of additional representatives or agents to provide leads to us.
  3. You should be reasonably familiar with the technical terminology conventional to Services offered by us in general, and shall possess reasonable knowledge concerning the Services and their specifications. 
  4. You shall be familiar with information concerning the Services so that they are in a position to respond to consumer questions or comments concerning methods of setting up the Service so as to maximize performance, including special adjustments which may be made to satisfy particular requirements and necessary precautions for prolonging the useful life of the Service and to recommend other Service which will be most compatible and have interface with the Service.
  5. No monetary deal shall be done by you, all the transactions regarding services shall be done on The Smiling Souls platform only.
  6. We specifically disclaim any representation or warranty regarding: 
    1. The amount of revenue that You may receive under or in connection with this agreement; and
    2. Any economic or other benefit that Volunteer/ Business Associate might obtain through its participation in this agreement. We will not be liable for lost profits, lost revenue, lost business opportunities, or any other indirect, special, punitive, incidental or consequential damages arising out of or related to this agreement, regardless of the theory of liability (including negligence), even if it has been advised of the possibility of such damages.


  1. These terms and conditions apply to all agreements made by us for the engagement of one or more SPECIALIST/ EXPERT. You undertake to prepare and deliver Presentation at the Session or for the Webinar in accordance with the Terms issued by us. 
  2. You agree:  (i) to be present at the specified Session, which the exact date and time of your presentation will be shared with you through electronic communication; (ii) to let us record your session and make it available to Session participants, our members, or the general public either at no additional cost or for a fee; (iii) that we can add your name, topic, and short biography to the Site or any marketing materials; and (iv) to share a minimum of three (3) dedicated solicitations to your database on the dates outlined and selected in the Form
  3. You undertake to submit the Content to us for approval within the timeframe set out by us. You accept that time is of the essence in relation to the delivery of the Content. 
  4. You warrants that the content: (a) materially conforms to the theme of the session; (b) is written, developed, and prepared with the skill, care, and ability of someone of your caliber in your field of expertise;  (c) is of a high standard and reasonably suitable for the our members or audience to whom it is addressed; and (d) does not contain anything which is illegal, blasphemous, defamatory, indecent, or which infringes the statutory or common law rights of any third parties including any Intellectual Property Rights. 
  5. We take no responsibility for the Content, relying on you to write and construct this as appropriate. You may, however, on reviewing the Content (if we choose to do so), request that you make changes to the Content, including editing, adapting, and / or altering the Content in other ways so that the Content may be suitable for delivery at the Session or as a Webinar as the case may be.  We shall endeavour to provide you with sufficient notice and reasons for the requested changes; and shall take your views into account wherever possible. 
  6. You shall own the copyright in all materials provided for, or created by you at the Session except for materials specifically created solely for our use or materials incorporating our intellectual property. To the extent you provide your intellectual property to us for use in the Session, you grant a nonexclusive, worldwide, royalty free license to use, reproduce, and distribute the intellectual property in connection with the Session;
  7. You grant us and our agents, licensees, members, and employees a royalty-free, perpetual license to publish, reproduce or otherwise use your name, picture, likeness, comments, voice for any lawful purpose in all media in connection with the Session; 
  8. You are knowingly and voluntarily taking part in the activities for which your image is being captured and understands the associated requirements;
  9. You release and waive any and all claims, damages, losses and expenses as a result of, or arising from, their participation;
  10. To the best of your knowledge, your presentation does not violate any proprietary or personal rights of others (including, but not limited to, any copyright, trademark, or privacy rights), is factually accurate, and contains nothing defamatory or otherwise unlawful or inappropriate;
  11. You have obtained all necessary licenses and permissions for any third party intellectual property including, but not limited to, music, video or other media shown as part of the Your presentation.
  12. You shall conduct Yourself in a professional and civil manner and in accordance with our Code of Ethics.


TALENT STARS & SHINING STARZ CONTEST: December’2023 to February 2024


By participating in the contest, you agree to these terms and conditions.

The contest is being anchored by The Smiling Souls.

Eligibility to Enter

The competition is open to entrants who are at least 55 years of age or older. 

The Smiling Souls employees and associates are excluded from the draw.

By entering the competition, you confirm that you are eligible to do so and that you can receive any prizes that may be awarded to you. 

There is a limit of one entry per person per category, and the competition is completely free to enter.

The Prize

The top 3 winners will be given a gift certificate/voucher / or a tangible gift (to be communicated later).

The use of specific brands as prizes by The Smiling Souls does not imply any affiliation with or endorsement of such brands unless otherwise specified.

The prize is non-transferable and non-exchangeable, and no cash alternatives will be provided.

We reserve the right to substitute prizes of equal or greater value if circumstances beyond our control require doing so.

The Smiling Souls‘s decision on any aspect of the competition is final and binding; no correspondence will be entered about it.

Winner Announcement

The winners will be chosen by external qualified judges and notified via either email / Whatsapp / calling on the details shared [at the end of the finale].

The Smiling Souls will make two attempts to contact the winner via email and WhatsApp.

If the winner does not respond to the emails or WhatsApp informing them of their win within 14 days of the second email, they forfeit their right to the prize, and The Smiling Souls reserves the right to select and notify a new winner.

Delivery of the Prize

The winner will allow 14 days for the prize delivery; otherwise, alternative collection or delivery arrangements can be made through mutual agreement.

Data Protection and Publicity

You agree that any personal information you provide when entering the competition will be used for the purposes of administering the competition and other purposes as specified in our Privacy Policy. 

All entrants may request information on the results by emailing.

The winner’s name, image, performance, and other relevant information will be announced on the website and social media channels.

Limitation of Liability

The Smiling Souls accepts no liability for any (physical, mental, financial) damage, loss, injury, or disappointment of entrants due to participating in the competition or being selected/ not selected for a prize.


The Smiling Souls reserves the right to cancel the contest or amend these terms and conditions at any time and without prior notice..



Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms of Use that shall be available on the Platform. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by either the Platform or such other third party and other distinctive brand features of the Platform are the property of the Platform or the respective copyright or trademark owner. Furthermore, concerning the Platform, we shall be the exclusive owner of all the designs, graphics and the like, related to the Platform.

You shall not use any of the intellectual property displayed on the Platform in any manner that is likely to cause confusion among existing or prospective users of the Platform, or that in any manner disparages or discredits the Platform, to be determined in the sole discretion.

You are aware all intellectual property, including but not limited to copyrights, relating to said services resides with the owners, and that at no point does any such intellectual property stand transferred from the aforementioned creators. You are aware that we merely provide the Platform through which You can communicate with other users and the Platform does not own any of the intellectual property relating to the independent content displayed on the Platform, apart from created graphics and specified content.

You are further aware that any reproduction or infringement of the intellectual property of the aforementioned owners by You will result in legal action being initiated against You by the respective owners of the intellectual property so reproduced/infringed upon. It is agreed to by You that the contents of this section shall survive even after the termination or expiry of these Terms of Use and/or Privacy Policy.


  • You further agree and undertake that you are accessing the Platform at your sole risk and are that you are using the best and prudent judgment before availing of any features on the Platform or accessing/using any information displayed thereon.
  • You agree that any kind of information, resources, activities, recommendations obtained/availed from the Platform, written or oral, will not create any warranty and we disclaim all liabilities resulting from these.
  • We do not guarantee that the features and content contained in the Platform will be uninterrupted or error-free, or that the Platform or its server will be free of viruses or other harmful components, and You hereby expressly accepts any associated risks involved with your use of the Platform.
  • It is further agreed to by You that the contents of this section shall survive even after the termination or expiry of the Terms of Use and/or Privacy Policy.



We will not be liable for damages for any delay or failure to perform our obligations hereunder if such delay or failure is due to cause beyond our control or without its fault or negligence, due to Force Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.




In the event of any dispute arising out of or in connection with this agreement, including any dispute relating to the validity of this agreement, the parties shall, at first instance, attempt to resolve the dispute by mediation administered by the Centre for Online Resolution of Disputes (“CORD”) (www.resolveoncord.com) and conducted in accordance with the CORD Rules of Mediation, by a sole mediator to be appointed by CORD.

In the event the parties are unable to resolve any such dispute through mediation within 45 days of the initiation of the dispute, subject to a contrary agreement between the parties, the dispute shall be finally resolved by arbitration administered by CORD and conducted in accordance with the Rules of Arbitration of CORD, by a sole arbitrator to be appointed by CORD. The language of arbitration shall be English. The seat of arbitration shall be Mumbai, Maharashtra, India.

You expressly agree that the Terms of Use, Privacy Policy and any other agreements entered into between the Parties are governed by the laws, rules, and regulations of India.

Even if the user is from outside India, Jurisdiction would be in Mumbai, Maharashtra, India.




  1. Entire Agreement: These Terms of Use, read with the Privacy Policy, form the complete and final contract between us with respect to the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written or otherwise) relating thereto.
  2. Waiver: The failure at any time to require performance of any provision of these Terms of Use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of Use.
  3. Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms of Use shall be reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the original rights, intentions and commercial expectations of the Parties hereto, as expressed herein.
  4. Contact Us: If you have any questions about these Terms of Use, the practices of the Platform, or your experience, you can contact us by emailing us at “grievance@thesmilingsouls.com” or by writing to us at


M/s. Smiling Starz Welltech & Edutech Platform LLP,

B 1302, DB Woods CHS Ltd, Krishna Vatika Marg ,

Gokuldham, Goregaon (East),

Mumbai – 400063